All Your Questions Answered
IF I PURCHASE A MEMBERSHIP DO I HAVE TO SIGN A CONTRACT?
Simply, no! You will have to fill out a waiver and payment information but your membership is month-to-month and you can cancel at anytime and not be charged on your next chosen billing date.
DO I NEED TO CREATE AN ACCOUNT BEFORE COMING TO CLASS?
Yes, we love to know the names of all our riders and classmates as well as contact information. We ask that before you attend your first class you take just a minute and create an account with us that will allow us to make your check-in much smoother when you arrive. If you have any trouble creating an account don't hesitate to contact us!
DO YOU HAVE LOCKER ROOMS?
Unfortunately at the moment we do not have locker rooms. We do have a spacious a bathroom with bench if you do need to change though.
I'M JUST STARTING AN EXERCISE ROUTINE, WILL I BE ABLE TO COMPLETE A CLASS? WHAT IF I CAN'T DO SOMETHING?
Our fitness classes are designed for all levels and you're encouraged to take breaks whenever you need them! Can't perform a move? No problem. Our educated instructors will always have a regression and progression to make any movement easier or harder depending on your abilities.
IS THERE AN AGE OR HEIGHT REQUIREMENT?
Currently you must be at least 14 years old to participate in any of our classes. If you are under 18 years of age we need a parent/guardian to sign a waiver in person at our studio. For our spin class there is a minimum height requirement of 4'10". This is to ensure proper fit and posture for all our riders.
CAN I STILL TAKE YOUR CLASSES IF I'M PREGNANT?
We love seeing pregnant women staying in shape throughout their pregnancy. However, safety is always our main concern so first and foremost we recommend you check with your healthcare provider before attending any class. Also, there are restrictions for exercising during pregnancy. Fortunately our educated and trained instructors will know what you shouldn't do, all we ask is you let your instructor know you are pregnant prior to class starting.
DO YOU PROVIDE CHILDCARE?
We do have waiting area at the front of our studio with benches that can be seen throughout class but sadly we do not actually provide childcare services at this time.
I BOUGHT A CLASS PACKAGE, IS IT POSSIBLE TO SHARE THOSE WITH MY FAMILY AND FRIENDS?
Unfortunately you cannot share class packages with your friends. However, we welcome you to share class packages with up to 3 other family members. Just let us know the names of your spouse and family members so we can link all your accounts and you can all be sharing the same class pack.
DO YOU SELL MEMBERSHIPS OR JUST CLASS PACKAGES?
We do BOTH! We know that everyone's schedules and needs are different so we offer the flexibility of either purchasing a monthly membership with us or simply buying a class pack and using them as you go when you have the time.
WHAT MAKES YOU DIFFERENT THAN THE CLASSES OFFERED AT THE LOCAL GYM?
There are many things that set us apart from your typical gym class, most of which we would love for you to just come experience for yourself. However, the following is just a few of those differences. First off, The Forge focuses on each class being an experience not just something you go to simply to get your daily exercise in. This is accomplished in part by our state of the art sound, lighting, and heart rate systems. We focus on everything running smoothly and efficiently so your time with us is spent sweating not standing around! Secondly, and just as important, The Forge is a community not just a gym. We pride ourselves in knowing your name and your story. We are locally founded and locally owned, not just a franchise. Because of this we want to create relationships in and out of the gym with our neighbors as well as give back to the community we call home. A few of the many ways we accomplish this are constantly running member challenges, workshops, and charity events. Third, typical gym classes are taught by instructors with online certifications and no health or fitness educational background. All our instructors at The Forge have a minimum of a Bachelor's Degree in a Fitness related field AND multiple NCCA-Accredited certifications so you can rest assured they will give accurate and fact-based answers to your questions as well as thought out balanced workouts. Lastly, class size. Your local gym typically has an unlimited number of people who could show up to class and a limited amount of space. We feel that stepping over your classmates and having to constantly share equipment takes away from your experience. Because of this we limit our class sizes and design our workouts to ensure your exercise goes uninterrupted.
DO YOU HAVE WATER OR SHOULD I BRING MY OWN?
We have a filtered water bottle fill statio for your use as well as bottled water and other refreshing beverages for purchase at the front.
DO YOU HAVE SWEAT TOWELS OR SHOULD I BRING MY OWN?
You are more than welcome to bring your own if you're more comfortable with that. However, we do provide sweat towels in all our classes!
I'VE NEVER TRIED A CLASS BEFORE? DO I HAVE TO PAY THE DROP-IN FEE?
Nope! If you have never tried a class with us before then you're considered a new client and your first class is free. Also, if you have a friend that has an unlimited or limited membership they get guest passes each month and can bring you to additional classes for free.
DO I NEED MY OWN HEART RATE STRAP?
We do have heart rate straps available for use but we highly recommend purchasing
your own for sanitary purposes (we have straps for sale at wholesale cost). We do fully wash all our straps between classes and disinfect the monitors but it's always nice to know you're the only one who's sweat has been on your strap. Also, if you already have a strap that supports ANT+ we can connect it to our system.
DO I NEED SPIN SHOES FOR RPM CLASS?
You don't HAVE to have spin shoes but we do highly recommend them to get full advantage of our class. We have a limited number available for purchase in studio or can recommend local shops that carry them as well.
WHAT IF I SIGN UP FOR A CLASS BUT DON'T SHOW UP?
Our class reservation system ensures that we have enough equipment for each person in class as well as increasing accountability. If a class is full and has a waitlist but you do not show up you are essentially taking a spot away from someone else. Because of this you should treat signing up for class as scheduling an appointment with yourself. Late cancels, defined as cancelling within 3 hours of class, or just not showing up will result in a warning email the first two times. After two warning emails there is a $5 late cancel penalty and a $7 "no-show" penalty.